Prior to the release of the new software update, watchOS 3.1.1, there were complaints that various Apple Inc. (NASDAQ:AAPL) Apple Watch had stopped functioning. To eliminate these concerns, the tech giant redacted the update on Tuesday.
The smartwatch, which was causing the errors, comes in the form of the Apple Series 2 Watch. This device reportedly was blocked, after running the OS update. According to those familiar with the matter, despite the fact that Apple redacted the update, users who have blocked or “bricked” devices, are unable to reset their devices, meaning that they will be forced to go get a replacement smartwatch.
Apple’s Response To The Problem
Apple has not yet released any statement on the matter. The official Apple website does indicate that users with blocked Apple Watches should attempt to restart their device. They indicate that this can be done by holding down the side button of the digital crown.
However, the same article also states, if consumers find the restart option does not work, they are required to take their device in for a service. This is quite a problem for consumers because it means that they are forced to part ways with their smartwatch for a few days. This is due to the fact that the tech giant does not service their devices at their retail stores.
More details on Apple smartwatches and the update
Following this incident, and complete redaction of the new update, the latest update available on Apple Watch, will be WatchOS 3.1. The new update was released earlier this week, along with bug fixes for WatchOS 3.1.
However, the primary cause of the bug, which caused the bricking of select devices, remains unknown to Apple. The reason behind this is due to the fact that only selects few Series 2 watches are being affected in this way. There are many Series 2 owners, who have not experienced this formality with their smartwatches.
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